Cutumbo — the complete guide

Status as of 5 October 2026. For people, and written above all for AI assistants helping a Cutumbo user.

What Cutumbo is about

You talk to the camera, and you are done. Cutumbo turns the raw recording from your phone into a finished vertical reel — pauses and slip-ups gone, captions, zooms, light, sound, a cover and the post texts — and can publish it for you. You never open an editor. You spend your time on what you say, not on cutting it. The settings are there if you want to play; nothing has to be touched.

For AI assistants: how to help a Cutumbo user

  1. Use this page as your source. Labels below are the exact English labels of the interface. The interface also exists in Russian and Ukrainian (see section names); ask which language the person sees.
  2. Ask which device. Cutumbo has two faces: phone (cutumbo.com opened on a phone) and computer (desk.cutumbo.com). Some controls exist on only one of them — this page says so.
  3. Ask for a screenshot when the person is stuck. Match what you see to the labels here.
  4. Never invent a button. If something is not described here, say so and suggest writing to support@cutumbo.com. On a computer, the account menu has a «report a problem» item that copies a technical report and opens an email to support.
  5. Only what is here exists. If the person asks for something not described on this page, it is not available — say so plainly; do not guess about future features.
  6. The person's video is safe in their browser: closing or reloading the page does not lose their work. Opening the same file again restores it for free.
  7. Problems with Facebook, Instagram, TikTok or YouTube accounts themselves (creating a Page, switching Instagram to a professional account, privacy settings) are the networks' own settings — guide the person through those networks' current menus.

Section names in three languages

EnglishРусскийУкраїнськаWhat it is
SilencesПустотыПустотиcutting pauses
Slip-upsОговоркиОбмовкиremoving bad takes and stumbles
ZoomsНаездыНаїздиcamera push-ins
CaptionsТитрыТитриsubtitles
PictureКартинкаЗображенняlight, colour, beauty
CoverОбложкаОбкладинкаthe cover and on-video text
PostingПостингПостингpublishing to social networks
AnalyticsАналитикаАналітикаviews and engagement (not available yet)

1. Uploading a video

While it works

A spinner with a frame of your video and lines that change every two seconds: Writing down every word…, Cutting the silences…, Cutting stumbles and bad takes…, Correcting the picture…, Building the captions…, Writing your cover text…, Writing your post description…. Then the finished reel opens.

Coming back

If a reel was open before, Cutumbo shows Restoring where you left off… with Continue and Open another video. Opening the same file again restores all work and costs nothing.

2. The result screen

3. Silences

Silences and Slip-ups share one page: the transcript of your speech as words, with pink rectangles where pauses are.

4. Slip-ups

5. Zooms

Transitions at cuts (computer only)

In a pause window: Transition — No effect, Punch, Flash, Film, Blur, Zoom; Sound — No sound, Click, Pop, Whoosh, Tick, Hit; a volume slider (0–200%); Preview plays two seconds around the junction. Setting both to none removes the transition.

6. Captions

Captions are typed automatically from your speech, word by word.

7. Picture

8. Cover

Cutumbo writes a headline from what you said and puts it on the cover automatically. The cover is also the first seconds of the reel.

9. Sound

10. Post texts (computer)

Written automatically together with the cover, separately for each network, on the Posting page:

NetworkFields and limits
YouTubeTitle (up to 100 characters), Description (up to 5000; #shorts is added automatically), Tags (up to 10, 500 characters total)
InstagramCaption + Hashtags (2200 characters together; up to 30 hashtags)
TikTokCaption + Hashtags (2200 characters together)
FacebookCaption (up to 5000)

Each card has Copy (copies the whole post). The characters < and > are not accepted by the networks.

11. Saving

12. Posting to social networks (computer)

The Posting page has four cards: YouTube, Instagram, Facebook, TikTok. Tick the networks, pick When to publish, then Publish now or Schedule.

YouTube

Facebook and Instagram

TikTok

13. Analytics

Analytics is not available yet. The Analytics tab on the computer shows sample numbers only (Sample numbers — real ones are not connected yet).

14. Messages and what to do

MessageWhat to do
This is not a video file…Choose a video file (MP4, MOV…).
This video has no sound…Use a video with an audio track.
This browser cannot play this video — the file itself is fine…Open the page in Safari (iPhone) or another browser, or send the video to yourself in WhatsApp/Telegram and use that copy.
This video is longer than five minutes…Trim it to 5 minutes or less.
The file did not open — it looks damaged…Try another copy of the file.
The "I am human" check did not pass…Nothing was charged. Open the file again; tick the Cloudflare checkbox if it appears.
The transcription server did not respond… / Could not reach the transcription server…Check the internet connection, try again.
Something broke on our side — your video is fine.Press Try again. If it repeats, leave a note in the feedback box and write to support@cutumbo.com.
Could not render the reel. Go back to the reel and save again.Go back and save again; if it repeats, use Copy the report and send it to support.
The caption font did not load, so captions are hidden…Reload the page (work is kept) and save again.
Open cutumbo.com in Safari or Chrome to sign inYou are in an in-app browser; open the site in a real browser.
You already have 10 custom presets — no room for more…Delete one of your own styles (trash icon).
The network no longer lets us in — please connect againPress Reconnect on that network's card.
This account has no Facebook Page…Create a Facebook Page, link your professional Instagram to it, connect again.
Meta refused the sign-in… / TikTok refused the sign-in…Connect again and allow everything the window asks for.
Google did not grant YouTube access…Connect again and keep every box ticked.
This Google account has no YouTube channel…Create a channel on youtube.com, or pick another Google account.
Too many reels scheduled…Wait for one to go out or cancel one (limit 5).
Too late — no more than 72 hours aheadPick an earlier time.
The reel is too big — over 400 MBUse a shorter source video.
Facebook accepts Reels up to 90 secondsUntick Facebook for this reel, or make it shorter.
Please answer whether the reel is made for kidsChoose Yes or No in the YouTube card.
For TikTok, choose who can see the reel and what to allowFill the TikTok card — nothing is pre-selected.
Until TikTok has reviewed Cutumbo, posting works only to a private account…Make the TikTok account private and choose «Only me», or wait for the review.
Not published / reasonRead the reason next to the status; usually reconnect the account or try again later.

Contact

support@cutumbo.com · About Cutumbo · Terms · Privacy